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Guest information

Privacy notice

Effective 14 September 2026

Nyast Valley Resort uses only the information needed to answer enquiries, manage stays, take authorised payments and improve guest service.

Information we collect

This may include your name, contact details, stay dates, party size, room preferences, booking source, payment status, messages and requests. Payment-card details must be entered only on an approved payment provider’s hosted page; Nyast’s booking system is not designed to store full card numbers or security codes.

How we use it

  • To check availability, provide quotes and create or administer bookings.
  • To communicate before, during and after a stay through channels you use with us.
  • To retain NyastAI conversations and link them to a booking when you approve a temporary hold, so the team can provide service and resolve disputes.
  • To meet accounting, safety, identity-verification and other legal obligations.
  • To prevent fraud, resolve complaints and improve the property experience.

Sharing and retention

Information may be processed by authorised staff and service providers such as booking platforms, communications services, payment processors and hosting vendors. We limit access to what each service needs and retain records only while operationally or legally necessary.

Optional website analytics

Where analytics preferences are available, Google Analytics loads only after you accept. Declining does not affect booking. We send only permitted room-category views, booking-form starts, availability outcomes, successful temporary-hold events and phone or WhatsApp clicks. A click or hold is not a confirmed sale. We exclude guest contact details, booking references, stay dates and URL query strings; page address and title are replaced with fixed public values. Google may process technical browser information and network addresses when its service is contacted. Advertising features and automatic page views are disabled.

Your choice is saved in this browser. On consent, analytics may set separately named first-party cookies. Withdrawing stops future interaction events, clears our pending commands and analytics cookies, and keeps your booking intact. It does not erase data already sent. After withdrawal, a fresh page is required before analytics can restart. If browser storage is unavailable, your choice applies only to the current page.

Your choices

You may ask to review or correct your information, object to optional marketing, or request deletion where retention is not legally required. Contact the property by phone or WhatsApp at +91 70288 55366.

This notice will be updated with the legal operator name, business email, payment provider and production data processors before public payment links are activated.